Uploading Numbers and Number Management

The table below describes the number type and CAC value for CX services.

Number Type

Call Admission Control (CAC) Value*

Contact Center

Optional: When a CAC value is configured, this limits the number of concurrent calls the SBC device can handle for this number.

*Maximum concurrent call limit (incoming or outgoing)

See example for uploading number in the figure below.

See example for updating number type and CAC value per number in the figure below.

See the example details for an uploaded number in the figure below.